Call Billing and Accounting Software
Contact us for on-site services in Dubai DXB | Abu Dhabi - UAE | Muscat | Riyadh | Dammam | Doha | Kuwait | Manama | Baghdad | Sana'a | Cairo | Beirut | Kabul | Khartoum | Nairobi | Sharjah SHJ | Ajman | Ras Al Khaimah RAK | Fujairah | Umm Al Quwain UAQ | Al Ain in Middle East
Advanced call accounting software providing tools for 360° holistic management in the Middle East
Communication is an integral part of any business, but it is often one of the taken for granted or misused assets of the company. To assure your telecommunication infrastructure is used only for productive conversations and to control your telecommunication budget, you need an intelligent Telephone Management System (TMS).
We have developed a feature rich Call Accounting System to help you assure that your telecommunication infrastructure is used productively.
Call Accounting Solution (CAS) is also renowned as Call Logging Software (CLS) and Telephone Management System (TMS).
Based on the collected data, the call accounting solution will rate different calls and generate informative reports. These reports will help you to identify the departments and executives that need to use telecommunication infrastructure wisely.
Our call accounting system can be used as a service that will fit into your telecommunication infrastructure without disturbing your call flows. This system is specifically designed for all scaled businesses to track and detect all different types of calls: Inbound Calls, Outbound Calls, Missed Calls, Internal Calls
Our Call logging solution can access call data from all different types of communication systems and Softswitches.
Easy to use GUI based solution
Easy to integrate within the current telecom infrastructure
Call type management
Mark call (Personal / business)
Alerts and Notifications
Simple to use
Monitor all different types of calls: Internal, International, Local, Interstate
Easy system flow
Easy to integrate within any external application
Scalable, secure and robust
Integrated billing system
PBX vendor compatibility: Cisco Systems Unified Communications, Avaya Call Manager, Alcatel and others. Integrated with Airport Information Broker, and Enterprise ERP Systems through custom APIs
Any user is able to receive monthly reports based on their role. Finance managers receive the summary usage reports as well as detailed cost & call records if needed. Department / Branch managers receive reports related to their division where other personnel receive their detailed bills where they can access the system and highlight their personal calls without e-mail communication between finance department and individuals
Cost Control & Budget Allocation
Landline and GSM mobile cost is automatically allocated to cost centers, individuals, departments and remote sites automatically. Department and Branch managers access the system and generate reports related to their divisions cost and usage reports. Finance and Procurement managers access real-time cost and trends that helps to optimize their telecom services